Terms & Conditions

By accessing and using this website, you agree to the following terms and conditions. Please read them carefully before placing an order with Brunel Watches.

1. General

This website is operated by Brunel Watches. All references to “we”, “our”, or “us” refer to Brunel Watches, a UK-based small-batch watch brand.

2. Products & Descriptions

We make every effort to ensure that product descriptions, prices, and images are accurate. However, due to the handmade nature of our watches, slight variations may occur.

3. Pricing & Payment

All prices are listed in GBP (£) and include VAT where applicable. Payments are processed securely through our payment gateway. We do not store your card details on our servers.

4. Shipping & Delivery

We aim to dispatch all orders promptly. Delivery times may vary depending on location and demand. A confirmation email will be sent once your order has been shipped.

5. Returns & Refunds

We offer a 14-day return policy for unused watches in their original packaging. Please contact us prior to returning any item. Custom or engraved pieces may not be eligible for refund unless faulty.

6. Intellectual Property

All content on this website, including images, text, and branding, is the property of Brunel Watches and may not be used or reproduced without prior written consent.

7. Liability

Brunel Watches shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the UK courts.